Works Under Secretarial Studies & Administration

FACTORS AFFECTING JOB PERFORMANCE OF SECRETARIES IN KADUNA STATE

ABSTRACTThe objectives of this study were to determine the factors that affect the jobPerformance of Secretaries in Kaduna Slate, and recommend measures that could beadopted to improve their Job Performance in Kaduna Stale. The Survey ResearchMethod was adopted for the study. Data were gathered using questionnaire from asample of 173 Secretaries from Government Ministries, Government Parastatals,Companies, Institutions and Local Governments. Data were analysed using percentageand chi-square s...

JOB DISSATISFACTION AND ITS IMPLICATION TO CAREER SECRETARIES IN FEDERAL ESTABLISHMENTS (A CASE STUDY OF NEPA, ENUGU DISTRICT

INTRODUCTIONThe secretarial profession has come a long way; ranging from a stage of insignificance to a stage where and when it has become indispensable in the administration of modern office.  The waddle of this noble profession saw the secretary as a mere “keeper of secrets”.  This description of the secretary depicts more of his function than his person.

THE PROBLEMS OF INEFFECTIVE COMMUNICATION IN AN ORGANIZATION: (A CASE STUDY OF VETCO GRAY NIGERIA LIMITED, PORT-HARCOURT

ABSTRACTThe research work was based on the problems of ineffective communication in business organization, a case study of Vetco Gray Nigeria Limited, Port-Harcourt. The purpose of the research was to find out the problems caused by ineffective communication and the strategies, which could be used to enhance effective communication in business organization.In source for data for this study, relevant questionnaires were produce and distributed to both Senior and Junior staff in the organizatio...

A COMPARATIVE ANALYSIS OF THE ATTITUDES OF MALES AND FEMALES STUDENTS TOWARDS SHORTHAND COURSE

ABSTRACTThe purpose of this research is to find out, compare and analyse the attitude of male and female students towards shorthand course in the Institute of Management and Technology (IMT), Enugu.  The researchers were guided by the shorthand attitude scale (SAS) relating to students attitude towards shorthand course, the difference between male and female students attitudes towards shorthand course in the Institute of Management, Enugu.  Also to find out the implication of lack o...

THE ROLE OF DATA PRESERVATION IN ENHANCING THE EFFICIENCY OF SECRETARIAL FUNCTION IN THE BANKING SECTOR IN AGUATA NORTH LOCAL GOVERNMENT AREA OF ANAMBRA STATE

ABSTRACTThis research work was done to find out the Role of Data Preservation in Enhancing the Efficiency of Secretarial Function in the Banking Sector in Aguata Local Government Area. In doing this, the researcher evaluated the various methods of data preservation, their advantages and disadvantages, and the functions of a secretary in an organization. It was equally revealed that users of the manual method face varying problems such as time wastage and monotony, while the computer users fac...

THE IMPACT OF SALES PROMOTION ON THE MARKETING OF NEW PRODUCT AND SERVICES IN ENUGU METROPOLIS (A CASE STUDY OF GLOBA –COM)

ABSTRACTThis study on the impact of promotion of the marketing of new services with particular note on Globa-com Plc Enugu was carried out some of the following objective.1. To determine the Impact of promotional strategies in Creating consumers awareness of Globa –Com2. To determine the Impact of promotional strategies on customers patronage of Globa-Com in Enugu Metropolis.  For additional information extensive literature review was conducted, researcher reviewed text books, jo...

ANALYSIS OF AUDIENCE PERCEPTION OF MEDIA COVERAGE OF APRIL 2011 PRESIDENTIAL ELECTION

ABSTRACTThe study focuses on the analysis of audience perception of media coverage of April 2011 Presidential election using South-East geo-political zone as a case study. However, the research study was restricted to five South-East states of Abia, Imo, Enugu, Anambra, and Ebonyi to collect different perception from the audience about the conduct of April 2011 presidential election. Major findings of this research study reveals that parties and officials were offering bribe to voters to allo...

CONTRIBUTIONS OF TECHNOLOGICAL ADVANCEMENT TOWARDS THE JOB SATISFACTION OF SECRETARIES. (A CASE STUDY OF AFRIBANK) IN ENUGU STATE

ABSTRACTThis research is aimed at providing an objective evaluation of the contributions of technological advancement towards the job satisfaction of secretaries.  During the course of the study, some related works of many renowned authors and eminent scholars were reviewed.   The bulk of information required for this study was gathered through various data collection methods. Prominent amongst them was the questionnaire method. Others were personal observations and discussion....

The effects of stress on the secretary's job performance

ABSTRACTStress has been well known to have negative effects on the lives of individuals including their health, social interactions and work. This study looked intothe effect stress has on the secretary’s job performance. The study defined stress to be ‘the body’s reaction to any change that requires an adjustment orresponse’. Purposive Sampling technique was used to sample secretaries from various department within the Ministries compound of New Juaben Municipality ofthe Eastern Regi...

THE EFFECT OFFICE ENVIRONMENT ON THE MORAL AND PRODUCTIVITY OF SECRETARIES IN BUSINESS ORGANIZATIONS IN ENUGU NORTH LOCAL GOVERNMENT AREA ENUGU STATE (A CASE STUDY OF PZ COMPANY PLC AND NIGE

ABSTRACT A lot of employees think that their secretaries are not producing as much as they should. That they are not working up to maximum capacity where as there is room for improvement in their job performance. In order for any organization to achieve its basic objectives, it must lay strong emphasis on the way it observes the environmental factors that affect their organizations as a whole and that of the secretary in particular. Efficient performance is contingent upon the prope...

AN ANALYSIS OF THE PERFORMANANCES OF MODERM SECRETARIES IN IBETO GROUP OF COMPANIES NNEWI

ABSTRACT This study aimed at comparing secretarial profesion of yesterday and today.  The problem observed in the study was that there is need to examine the productivity and efficiency of secretaries of yesteryears and today.  The need for this comparison is justified by the fact that the modern business environment is one place that has witnessed various changes especially in terms of technology.  Thus, this study was carried out among secretaries and business executive who ...

APPLICATION OF THE MARKETING CONCEPT IN THE BANKING SERVICE (A CASE STUDY OF COMMERCIAL BANKS IN OWERRI MUNICIPAL OWERRI IMO STATE)

ABSTRACT Why are banks established? Actually banks are established to make profit.  Are these profit made at the expenses of the customers? Or is it as a result of the services provided by these banks? It the aim of this research work to find out if banks apply the marketing concepts.  Is customers satisfaction what these banks attain to achieves.  This research work has five chapter. Chapter one contain a general discussion of the marketing concepts as seen by different peo...

THE ROLE OF A SECRETARY IN OFFICE ADMINISTRATION AND MANAGEMENT (A CASE STUDY OF MINISTRY OF FINANCE ENUGU)

ABSTRACT This topic is the role of and management with particular reference to the ministry of finance, Enugu.To carry out this study effectively. Five research questions were formulated. Due to the descriptive survey nature of this work both primary and secondary sources of data collection used. Data were got from the eighteen (18) senior and forty-two (42) junior secretaries that were selected form seven departments of the ministry used for the data collected the students cluster mean ...

THE EFFECT OF COMMUNICATION BARRIERS IN ORGANIZATIONAL SUCCESS ( ACASE STUDY OF ANMMCO)

ABSTRACT The main purpose of this study is to find out the problems of communication on organizational success using the Anambra Motor manufacturing Company ANAMMCO as a study. In line with this, three research questions were framed. The sample size used was so of the senior and middle level executive from different department of the company to whom questionnaires were distributed Their responses were analyzed and this led to the following findings.• Communication integrates organi...


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